Refund & Cancellation Policy
  • Service Cancellation

    You may request cancellation of services via email within 24 hours of payment. After service delivery begins, refunds may not be applicable.

  • Refund Eligibility

    Refunds may be provided under the following conditions:

    • Service not delivered as promised (must be reported within 7 days).

    • Duplicate payment made.

  • Non-Refundable Services

    • Application processing fees.

    • Third-party payments (e.g., university, visa fee).

    • Services already delivered or partially completed.

  • How to Request a Refund

    Send an email to 📧 support@studymetro.com with your full name, contact details, and reason for the refund.

  • Processing Time

    Approved refunds will be processed within 7–10 business days to the original payment method.

  • Cancellation by StudyMetro

    We reserve the right to cancel services due to unforeseen circumstances. A full or partial refund will be issued accordingly.

  • Contact Us

    If you have any questions, contact us at:
    📧 support@studymetro.com